Home Testimonials Closeouts Policy Contact UBC

Testimonials

Here is just a small sampling of some of our happy customers, and how they feel about UBC in their own words...

Oh, and if you have had an experience with UBC that you'd like to share - good or not-so-good, feel free to enter your testimonial.

(Note: Depending on the number of responses, we might not be able to post your comments immediately).


Charlie Meeks of Tampa writes:

Manny, I just wanted to thank you for the great time on Saturday. I haven’t experienced that level of success since I began riding over a year and a half ago. I am feeling much stronger and I wasn’t too sore the following day. You are a great encouragement to the people that you ride with. God bless you and your family. Best regards, Charlie M. Meeks

Charlie M. Meeks, CPA, CVA Managing Partner



Steve D of Port Orange, Fl writes:

Jason Daniels in the internet sales dept. was one of the most helpful bike enthusiasts I have ever met. He went above and beyond the call of duty to help me remedy my saddle situation. He put me in direct contact with Dave Bunce from ISM Saddles and Dave helped me choose the right saddle for my needs. Jason followed up with me afterwards to make sure I got what I needed, handled the return with NO HASSLES and has been great to work with every time I order something from UBC. I have local shops that don't want to lift a finger to help you unless you buy a $7000 carbon bike from them...sorry customer service to say the least. Not so with UBC, I can't wait until I move back to the area in a year or so and buy a new full carbon bike from them in person.



Rick B of Lithia writes:

UBC = Customer Satisfaction. Manny took the time to answer my questions in great detail also performed a fitting for my daughter and myself, After our bikes had been "setup" by another shop. Even though it is 38 miles one way for me to go to UBC I am so satified that I will gladly make the trip for my bicycle needs. Thank You Rick B.



Robbie of Tampa writes:

Manny took the time to fit me to the bike other bike shops never did that a very pleasant experience I will buy again and again THANKS Robbie Johnson a+++++++++++



Brad Culpepper of Tampa, FL writes:

Manny,

Thank you for the quick turnaround on my bike repair. Your staff was very courteous and efficient. I live in south Tampa but am very unsatisfied with the bike shop affiliated with the area. Because of your great service, I’ll gladly make the trip up to Fletcher for any future repairs and/or purchases. Congratulations on 38 years, your bike shop is second to none in Tampa.

Sincerely, Brad Culpepper



Ron Z of Tampa, FL writes:

I had the first real test of the new bike after the 'fitting.' This bike flies!

I led the B+ Group for the SWAMP Club yesterday. Everyone complimented me on the great ride and working them hard. The funny thing is, I raised my average over the 23 miles that we rode from about 11.2 miles per hour last month to about 12.5 miles an hour this time, and it was less work for me.

This bike flies!

Also, the issues with my lower back have gone away. Thanks again for all of your help.



Stacy J of Tampa, FL writes:

Thank you for all of your help. I have told everyone this side of the bay about you all! The bike is fantastic and the NEW SEAT is awesome!! My bottom bits thank you!! It made all the difference in my ride. Well, the bike did too!!



Richard Freeman of Norfolk, VA writes:

Service was excellent and they were very good at keeping me informed on the progress on my order. I recommend highly!



Richard of Tampa, FL writes:

I just picked up my bike from the service department. They did a great job and the price was right. Everyone was friendly and professional. I live a fair distance from the shop, but you can bet I'll be back. Good job!



Jason B of Oxnard, Ca writes:

I purchased a BMX Cruiser from UBC and from the time I received it I was impressed. They shipped it to me mostly pre-assembled, so when I took it out of the box I was riding 10 minutes later. Their price was extremely reasonable and shipping didn't bust my budget either. Their online customer service staff was very helpful to asking what style of riding I do to put me on the bike I really needed in the style I wanted. I have been riding for many years and have purchased many bikes and this by far was the best experience I have had.



SJ of Tampa, Fl writes:

I took kids bike for a minor repair. It was handled very neat..15min wait time..reasonable prices ..and over all nice customer service..date of service is 09/17/2009. Thanks much..



Pat of Land O Lakes, Florida writes:

I had my 2008 Titus Racer X Carbon custom built by UBC. My hat goes off to the entire staff. Specifically I would like to mention Art who not only did a fantastic job building the most beautiful bike I have ever had, but genuinely treated it as if it were his own! If that weren't enough, he also showed me some of his tricks of the trade along the way. Thanks a million Art... I'll definitely be back to UBC.



Steve of Tucson, AZ writes:

I wanted to let you know I received the bicycle you packed and shipped to Tucson... It arrived in excellent time and condition. Thanks for the shipment and follow-up call you made... I'll be sure to recommend your shop.



Michael M of Tampa, FL writes:

Hi Jason!

I want to thank you for your help in making my road bike purchase an enjoyable experience. People like you are very hard to find these days. With your guidance and sincere attention, I ended up with a beautiful bicycle with all the bells and whistles that come with it!

I wish you the best of luck with your education and career.



Nick C of San Diego writes:

These folks were AWESOME!!!

The bike is WAY better than I imagined - A small issue with the shipping was taken care of without a problem

Jason helped me through this transaction from front to back with enthusiasm which is a nice change from some of the attitude I've got in the past

Thanks Folks!!!



Robyn of Tampa writes:

I'd just like to tell you how much I enjoyed Saturday's clinic and how useful it was. I went on a ride with the Florida Freewheelers on Sunday, not sure if I did 42 or 46 miles, but it was at a faster pace than I am used to (28 miles before the first break, at 18-20 mph). I used the cornering and rotational paceline skills we worked on, also the soft pedaling and tapping the brakes gently. I kept my front gear in the smaller gear for most of the ride, conserved a lot of strength that way. I'd also like to thank the sponsors who help fund this session, by donating supplies and lunch. The University Bike Center and Chipotle Grill are to be commended for their generosity and support of the biking community. I hope they are able to continue to support you in your work. If you could send me their emails, or forward this to them, I'd appreciate it. Thank you again. Robyn Weinbaum



Sanden of Germany writes:

A real good partner to make business even overseas, fast shipping, good conditions, nice contact...everything is perfect, thanks a lot



ron b. of Holiday, FL writes:

All my purchases have been either over the phone or in person, so I can't comment on a web purchase; however, I can't say enough GREAT things about UBC. There are several shops that are a lot closer to my house, but I've always (since day one) been treated extremely well by the guys from UBC. Great Shop, Great Owners, Great Crew!

Thank you very much UBC Crew!

ron b.



Matt L of Tampa, FL writes:

Manny,

I wanted to take a minute to thank you for taking some time out of your busy day to talk with me about routes for the Ride Without Limits Event.

I have been working hard with Kelsey and the steering committee to make this years event bigger and better than last year. I appreciate all of the support that UBC gave the event last year. The Jersey that you did for the event last year is one of my favorites.

The event last year was a turning point in my life. The hills made me realize just how out of shape I was and I started to get serious about my weight. I also saw how much work it takes to put on one of these events and how much support is needed from the community which is why I made sure to send you the email about your great service. I hope the email about the Adamo seat and your wonderful service has helped sell some seats and get some loyal customers. I just wish you were the first bike shop I had found in Tampa.

You and everyone at UBC are great to deal with!

Thanks!

Matt L



Brad C of Tampa, FL writes:

Manny,

Thank you for the quick turnaround on my bike repair. Your staff was very courteous and efficient. I live in south Tampa but am very unsatisfied with the bike shop affiliated with the area. Because of your great service, I’ll gladly make the trip up to Fletcher for any future repairs and/or purchases. Congratulations on 37 years, your bike shop is second to none in Tampa.

Sincerely,

Brad C



Mary N of Tampa, FL writes:

Manny Mirabal and the Folks at UBC (University Bicycle Center) Thank You, Thank You so much for your Sponsorship in Tampa Bay's Fittest Female!!! The turn out was excellent. Together with Shapes Total Fitness for Women and Whiskey North, you/we raised $6,643 for The Humane Society of Tampa Bay!!! That is $1400 more than UBC helped raise for this worthy cause at last year's TBFF event. Manny, it is because of folks like you and your organization that the Tampa Bay Community is able to get the help it needs for so many charity projects. Shapes really appreciates ALL that you do for us; and with us; AND...for the COMMUNITY!!!

Thanks Again. In Fitness and Peace... Mary Hrvatin-Nash Advertising & Marketing Shapes Total Fitness for Women



Matt L of Tampa, FL writes:

The bike upgrades exceeded my expectations! Your service department was great. I am amazed how much quicker the bike spins up. The closer gear spacing and higher top end with the 11-21 cassette is nice. On the first day I rode with all the new parts, I was in the small chain ring riding comfortably at 19 and spun up to 28 without even standing up to sprint.

Thanks Matt



Alonso M of Alpe D' Huez writes:

From: Alonso Subject: From Tourmalet & Alpe D'Huez To: ubc@ubcbike.com

Hi Manny: As promised here are the pictures....thanks for your technical suggestions. Local riders were curious about my set-up. They use triple-ring only. Needless to say the climbing was extremely tough, especially Alpe D'Huez. Sincerely, Alonso Mesa



Tammy K of Tampa, FL writes:

Hi Manny,

Without University Bike Center, Team Pricewaterhouse Coopers could not have been the great success we were this year bringing it home for the 2008 BikeMS. Your sponsorship helped us raise a stunning $70,743 (by last count) to fight Multiple Sclerosis. Team PwC wants to express our appreciation and let you know how much UBC has helped:

The Green Iguana event coordinated by Frank Krieger and Dennis Gauvin with the Greg Billings band was an unprecedented success. For this event, I think we had just about as much fun as you can have on this side of the law :-). Your contribution of a bike and gift certificates really drove the raffle ticket sales through the roof. Because of your help, these guys were able to contribute an amazing $3,082 to the PwC pot.

After you generosity with Frank and Dennis, Catie Zoller and I were exceptionally pleased that you were also willing to sponsor a bike and gift certificates for the raffle for our event. We all had an amazing time at Laugh for a Cure from the moment we walked into the SideSplitters Comedy Club. Looking around at the audience during the show, I saw people laughing so hard it looked like they were about to fall off their chairs. Including comedy show tickets, raffle tickets, and the karaoke challenge, we brought in more than $1,500 for MS. We really appreciate your support so much! Finally, your sponsorship absolutely encouraged our new team members to explore all the bike options, gear, and routes our cycling community enjoys. I can't remember how many times I heard folks say how impressed they were with the knowledge of your staff and the wide selection of bikes and gear UBC offers. We hope that you found our partnership to be as beneficial for you as it was for us.

A special thanks goes out to you, Manny, for making your shop a warm and welcome place to come to. That you love cycling, working with the cycling community, and everything to do with bicycles comes through loud and clear every time we speak. Keep doing what you are doing and we will all be sure to continue coming back for more!

Muchas Gracias!

Tammy Knoll-Anderson

Tammy Knoll-Anderson Call Center Analytics Manager



Doug U of TX writes:

Dear MANNY, We wanted you to be the first to know – it's true.

There are times in life when the game changes, when you look at the world differently and you know you must do what's right.

So, once again, Lance is changing the game. Today, it's still not about the bike. It's about people, their families and friends fighting the greatest fight of their lives – both in the U.S. and around the world. It's about straight and open talk about cancer, breaking the silence and eliminating the stigma and discrimination survivors experience. It's about a moral obligation to fight this disease no matter who or where it strikes with everything we've got.

The LIVESTRONG Army's commitment and dedication has started a movement to change cancer policy, research funding and access to care – a fight we must all commit to continue. We cannot stop now. We must increase our efforts and work to make cancer not only a national priority, but a global priority as well. Together, we can help inspire and empower the millions of people affected by cancer worldwide.

Now more than ever, we need you to join us. Whether you make a gift, join the LIVESTRONG Army or consider the presidential candidates' cancer plans before you vote, you will make an important impact on the future of cancer.

Read the official statement or watch a video message to the LIVESTRONG Army from Lance in his own words.

Thank you for all you do to support our efforts.

LIVESTRONG,

Doug Ulman LAF President and CEO



Leigh P of Tampa,FL writes:

Leigh Paris - " I'm gonna love exploring Tampa with my new bike" '08 Specialized Globe Elite



Tom K of Des Plaines, IL writes:

Great Job...Jason in Internet Sales///Thanks



Jeremiah S of Reno, NV writes:

Hello! This message is directed in particular at Joey Sacco who assisted me a few months ago with a transaction for a saddle I purchased from UBC, the Adamo Racing Saddle.

Just wanted to let you guys know the saddle has been working out great and say thanks again to Joey for his outstanding commitment to customer service.

Keep up the good work UBC. You will be a company I do business with in the future and recommend to my friends.

You can thank great people like Joey Sacco for your success and may you have many more years of it.

Sincerely, Jeremiah S



Melissa J of New York, NY writes:

I just wanted to thank UBC for my new bicycle. It arrived safely in GREAT shape! It's a beauty!

Thanks again!

Melissa



Email Newsletter icon, E-mail Newsletter icon, Email List icon, E-mail List icon Sign up for our Email Newsletter
For Email Marketing you can trust

Unreal Deals
Save Money
Click the buttons for great deals and closeouots.

UBC Monthly Sale UBC Closeouts
University Bicycle Center Wins Spot in Top 100 Bicycle Retailers!